Returns & Exchanges

Firstof all, thank you for buying an item from Tao&friends. We of course want you to be satisfied with your product and you have the opportunity to open the package and look more closely at the product. If the product is not as you have imagined, you have 30 days to return it starting from the date indicated on your invoice - free of charge

All returned items should be wrapped and well packaged so that the packaging is not damaged. Return all items with original packaging if possible and the tags must still be attached. You may not tape or paste anything directly on the product’s original packaging.

The right to return or exchange a product does not apply to goods with broken seals / without tags. The right to return or exchange a product also does not apply to certain items due to health or hygiene reasons, such as underwear, swimwear, pacifiers, baby bottles, breastfeeding inserts, hair accessories/headbands.

If you have any further questions regarding your return please send us an email to:

customerservice@taoandfriends.com

Thank you!

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